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Title: Community Support Specialist
Office: Catholic Community Services Southwest
Location: Positions available in Tacoma, Bremerton, Olympia, & Vancouver Family Preservation offices
Date Posted: 00-00-0000
Applications Due By: Open Continuous
Job #: CSS2013
Position Status: Variable Based on Caseload
Salary: $9.93 hr


An individual 21 years or older to provide one-on-one support to high-risk children and youth in their homes and community. Includes the provision of supervision for safety, assistance in accessing and participating in community activities, and mentoring and coaching positive social skills. The CSS work will follow a plan of care for each child and family under the direction of a CCS Therapist or Care Coordinator. Hours are flexibly scheduled and based on program, agency and family need, with no minimum hours assured.


Family Preservation System Philosophy
The Family Preservation System provides an integrated and flexible array of strengths-based services and supports centered around one predominant belief: Children need their families and families need their children. All services are delivered with the following core values in mind: safety of the child, family and community; flexible and responsive; family driven; normative; family oriented; strengths based; comprehensive and collaborative; unconditional; individualized; and culturally relevant.

Position Responsibilities
1. Universal job skills: All CCS Family Preservation employees will demonstrate the ability to:
a. Communicate role, responsibility and agency philosophy in order to assure mutual respect, confidence and trust with the child and family and other stakeholders.
b. Provide non-judgmental, unconditional support to the child and family.
c. Assess for immediate safety and stabilization needs.
d. Customize helping approaches to fit the family’s uniqueness, personality, culture and interest.
e. Report relevant information to the right people at the right time.
f. Maintain a focus on strengths, needs and creative solutions.
g. Utilize the family’s expertise in problem solving and solution seeking.
h. Work interdependently with others toward common goals.
i. Respond to family’s and children’s needs in a timely fashion.
j. Complete required documentation within established timeframes.
k. Instill hope for the future by communicating and behaving with confidence and reassurance.

2. Welcome, Engagement and Assessment: The skilled Family Preservation CSS will demonstrate the ability to:
a. Receive assignment and solicit feedback from referring co-worker about planned activities.
b. Introduce themselves and the activity plans for the day to the family.

3. Individualized Service Planning: The skilled Family Preservation CSS will demonstrate the ability to:
a. Participate in service plan development upon request.

4. Implementing Services: The skilled Family Preservation CSS will demonstrate the ability to:
a. Discuss/communicate your role and activity for the day with the family.
b. Adapt and modify activity to fit the immediate situation and/or family feedback.
c. Provide structure and support within the agreed upon activity across the following areas:
i. Model and teach appropriate behavior and skills.
ii. Provide direct supervision and redirection of children.
iii. Connect and introduce youth/family to community resources in their own community.
iv. Identify and access positive relationship for the child and family.
v. Build youth capacity.
vi. Other options as directed.
d. Implement agreed upon activity within the time frames specified by the referring co-worker.
e. Identify situations that require other CCS supports to assure prompt, effective and appropriate response.
f. De-escalate and manage situations until other responders can arrive.
g. Seek assistance and report incidents to the right people at the right time.

5. Transitioning Services to Natural and Other Community Supports: The skilled Family Preservation CSS will demonstrate the ability to:
a. Focus on successes experienced during activity or time with family just completed.
b. Communicate and summarize to the family and referring co-workers about completed activities and observations.

All employees working in CCS have the responsibility for developing and safekeeping a workplace that values and supports a culturally diverse work environment. Employees’ treatment of each other, their willingness to try new ways and ideas--all these things contribute greatly to the organization’s success in providing an open, culturally enriched and diverse workplace.

We will not tolerate attitudes, behaviors, or statements that alienate, offend, or injure any person associated with CCS because of their racial or ethnic origin. We will enable and support all efforts to become aware of and eliminate racism and racist behaviors within CCS and the broader community. We will take exceptional steps to identify and root out such biases, especially where there appear to be long standing, institutional patterns of unacceptable behavior or lack of performance.

Working conditions include working in an office environment, in family homes, in and about the community. Regular working hours may occur any day of the week or time of the day.

The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (To Comply with the Americans with Disability Act of 1990 (ADA), which prohibits discrimination against qualified individuals on the basis of disability, it is necessary to specify the physical, mental and environmental conditions of the Essential Duties of the job. “F” for frequent; “O” for occasional; “N” for not at all.)

1. Able to hear telephone rings, phone conversation, emergency alarms and client conversations. (F)
2. Ability to see to assess for safety in homes and about the community. (F)
3. Able to speak clearly in person and on the telephone. (F)
4. Able to hand write legibly. (O)
5. Able to read normal size print and handwritten information. (F)
6. Able to sit for sustained periods of time. (F)
7. Mobility of hands/arms to enable use of computer and other office equipment. (F)
8. Able to make independent decisions and apply sound judgment in performing job duties. (F)


Minimum Qualifications
1. Age 21 or older per DSHS requirements.
2. High school diploma/GED
3. Washington State Counselor Registration (HIV/AIDS training required).
4. Must have reliable transportation, valid driver’s license and automobile insurance.
5. Applicant must successfully pass required background checks prior to an offer of employment.
6. Must have an acceptable driving record per CCS’ driving policy, with no prior DUI convictions (required to provide current driving abstract)
7. Availability to work flexible hours (evenings, nights, weekends).
8. Proof of negative TB test within past 12 months.

B. Preferred Qualifications
1. A.A. or B.A. in social sciences, social services or mental health field background.
2. One year relevant experience with social services and mental health agencies working with people who need assistance.


Contact: Tina Shields, PHR - HR Generalist- 253-502-2625

Submit an official CCS Southwest application, cover letter, and resume to:

Tina Shields, PHR, Human Resources Generalist
1323 S. Yakima Ave, Tacoma, WA 98405
Apply online at
Jobline: {253}502-2629 or (800) 673-2751
Fax: 253-572-4177